At BsTech, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
When you create an account, place an order, contact us, or use our website, we may collect information such as:
* Full name
* Phone number
* Email address
* Delivery and billing address
* Account information
* Order and purchase history
* Information you provide when contacting customer support
* Technical information such as IP address, browser type, device information, and website activity
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your information to:
* Process and deliver your orders
* Confirm orders and communicate with you
* Process payments
* Provide customer support
* Handle returns, exchanges, and warranty requests
* Send important notifications related to your account or orders
* Improve our website, products, and services
* Prevent fraud, abuse, and unauthorized activity
* Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment providers such as PayPal, Stripe, or other payment services enabled by the store.
We do not intentionally store complete credit or debit card numbers on our own servers unless explicitly stated otherwise.
Payment information may be processed directly by the relevant payment provider according to its own privacy and security policies.
4. Cookies
Our website may use cookies and similar technologies to:
* Keep you logged into your account
* Remember shopping cart and checkout information
* Remember your preferences
* Improve website performance and functionality
* Understand how visitors use our website
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third parties when required to provide our services, including:
* Delivery and shipping providers
* Payment providers
* Hosting and infrastructure providers
* Email and communication service providers
* Technical and security service providers
* Government authorities or legal entities when legally required
These parties should only receive the information necessary to perform their specific services.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service or method of electronic transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
* Provide our services
* Complete transactions
* Maintain business and accounting records
* Resolve disputes
* Prevent fraud and abuse
* Comply with legal obligations
When information is no longer required, it may be securely deleted or anonymized where appropriate.
8. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
* Request access to your personal information
* Request correction of inaccurate information
* Request deletion of certain personal information
* Object to or restrict certain processing
* Withdraw consent where processing is based on consent
To make a privacy-related request, please contact us using the information provided on our Contact Us page.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.
10. Third-Party Services
Our website may contain links to or integrate with third-party services. We are not responsible for the privacy practices, security, or content of third-party websites or services.
We recommend reviewing their privacy policies before providing them with personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.
Any updated version will be published on this page with the updated date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: support@yourstore.com
Phone: +216 55086086
Website: https://i-besmart.com
Last Updated: 17-08-2026